FAQ

EXPLORE FREQUENTLY ASKED QUESTIONS

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Welcome to the Country Place FAQs page. We understand that choosing the perfect place to call home involves a lot of questions. Here, we've compiled answers to some of the most common inquiries to help you make an informed decision. If you have additional questions or need further assistance, please don't hesitate to reach out to our friendly leasing team.

1. What Types Of Apartments Do You Offer?

At Country Place, we offer a variety of spacious and beautifully designed two-, and three-bedroom apartment homes. Each apartment features carefully crafted finishes and thoughtful touches to ensure your comfort and satisfaction.

2. What Is The Application Process Like?

Our application process is designed to be straightforward and convenient. You can apply online through our secure portal. Our leasing team will review your application, conduct a background and credit check, and contact you with the results.

3. What Are The Lease Terms Available?

We offer flexible lease terms to accommodate your needs. Lease terms typically range from 6 to 12 months, but we can discuss alternative options based on availability.

4. Is renter's insurance required?

Yes, we require all residents to carry renter's insurance to protect their personal belongings. It's a simple and affordable way to provide peace of mind.

5. Are pets allowed, and is there a pet policy?

Yes, we are a pet-friendly community. We welcome your furry friends! Please review our pet policy for details regarding pet fees, breed restrictions, and other important information.

6. What utilities are included in the rent?

Rent includes trash removal and common area maintenance. Residents are responsible for their electricity, water, sewer, and any optional amenities, such as cable and internet.

7. Is there on-site maintenance and management?

Yes, we have a dedicated on-site maintenance and management team to promptly address any maintenance requests or concerns you may have. Our goal is to ensure your living experience is worry-free.

8. What amenities does Country Place offer?

We offer a range of amenities, including

  • On-site laundry facilities
  • Renovated playgrounds
  • Friendly staff
  • Energy-efficient central heating and air conditioning
  • Refrigerators, electric ranges, and washer & dryer hookups in each unit
  • Large living spaces
  • Ample closet and storage space

9. How do I pay rent and request maintenance?

Residents can conveniently pay rent and request maintenance through our resident portal, which can be accessed online or via a mobile app.

10. What is the community like around Country Place Apartments?

Country Place Apartments is conveniently located near major roadways such as I-64 and I-295, providing easy access to the surrounding areas. Additionally, the community is just a short drive from popular attractions like Short Pump Town Center, the University of Richmond, and the Richmond International Airport.

We hope these FAQs have been helpful in addressing your initial questions about Country Place. If you have more inquiries or require further assistance, please don't hesitate to contact our leasing team. We look forward to welcoming you to our community!